ABOUT XTREM TECHNOLOGIES

Who are we?

Xtrem technologies Limited is a software and hardware company which specializes in designing friendly web and mobile applications and supplies rugged mobile devices. Our mobile devices are at maximum IP 68; which means they are rugged, waterproof, drop proof, shockproof and dustproof.

The company also expands its offer with services such as custom software development and custom devices. Unlike other technology brands on the market, Xtrem provides an efficient after-sales service, which customers can benefit from through a one-year warranty and support on our custom made solutions. Our dedicated technicians take into consideration timeliness and are ever ready to assist clients with any difficulties.

Vision Statement

Xtrem Technologies envisages to be the leading producer of rugged devices and custom mobile and web solutions provider across Africa by 2025.

Mission Statement

We aspire to be the leader on the market of the rugged and waterproof handheld terminals in Africa.  Our core values reside in serving our clients with the highest quality in terms of products and services with the hard work of a dedicated team, making sure we meet your expectations and more. Our mission is not only to provide a complete professional solution organisations face with telecommunications, but also to guarantee solid devices suited for the everyday lives of the end-user.

Our Core Competence

Xtrem Technologies delivers customer-focused solutions and services, ranging from conceptual planning and feasibility studies through to engineering and design as well as offering product and systems support to our customers. In close partnership with our business affiliates, our services include the following:

• Custom Software Development
• Supply of Rugged handheld devices
• Supply of Smart and Portable communication devices
• Supply of Customized devices based on our clients’ specifications

Skills & Experience

Xtrem Technologies Limited corporate philosophy has always been to provide innovative products and services that offer to our customers a tremendous competitive advantage and help meet their present and future business goals. We are able to deliver on this given the skills and experience of our technical staff.

• Web Applications developers
• Certified Consultants
• Certified Hardware Technicians

Our Client Service Standards

• Determine, on each engagement, who our clients are and directly ascertain their expectations for our performance.
• Analyze our clients’ needs and professional service requirements.
• Develop client service objectives that will enable us to fulfil our professional responsibilities, satisfy our clients’ needs, and exceed their expectations. Prepare an appropriate client service plan to achieve these client service objectives.
• Execute the client service plan in a manner that ensures that all commitments are met, potential problems anticipated, and surprises avoided.
• Establish effective and creative communication, both internal and external, to enhance client perceptions of value and quality of our service.
• Provide management with insights on the condition of their business and meaningful suggestions for improvement.
• Continually broaden and strengthen our relationships with key management personnel to facilitate effective communication and foster client loyalty.
• Ensure that any professional, technical, or client service problem is resolved promptly with timely consultation in an environment of mutual respect.
• Obtain from the client, either formally or informally, a regular assessment of our performance.
• Receive fees that reflect the value of services provided and responsibilities assumed and are considered fair and reasonable by our clients.