Dependent on your issue, your concern can be answered immediately or the technical desk will inform you of the necessary processes in order to get your concerns resolved.
Yes, we are ever ready to assist you get a device(s) to meet your business processes. Kindly send your set of requirements tosales@xtremtechnologies.com and we will respond accordingly.
Yes, we are ready to make available or recommend a device for all POC’s. Your company must write a formal letter of request endorsed by a person of authority in the company and mailed to sales@xtremtechnologies.com. Our sales team will revert with the next line of action.
For individuals, a 100% payment is required before goods are delivered. For companies, a 50% down payment is required before dispatch of goods and the other 50% upon receipt of goods no later than 20 working days.
At minimum, devices are delivered within two (2) working days if stock is available. Dependent on your location, delivery may exceed the above mentioned days and charges may apply. Kindly enquire sales@xtremtechnologies.comto check on the number of days applicable to your order.
After identifying an issue with your device, email techline@xtremtechnologies.comor call 0540122234 to log the issue with them. If your issue involves bringing the devices to our office, kindly come with your proof of purchase and the technical desk will attend to you.
